Patient Information

Appointments

Dr. Raetz, the understanding dentist, is currently accepting new patients. Please call our office to schedule an appointment. Once you make an appointment at our office, that time will be reserved for you. If, for some reason, you are unable to keep your scheduled appointment time, call us as soon as possible to reschedule to avoid missed appointment fees.

What to Bring to your First Appointment

To provide you with prompt dental treatment, please be sure to bring the following when you visit our practice for your initial visit:

  • Insurance Information/Card
  • Photo Identification
  • Any medical records pertaining to your visit

Please arrive 15 minutes before your scheduled appointment time to fill out necessary paperwork.

Insurance

We accept most dental insurance plans. Please familiarize yourself with your insurance plan, paying close attention to co-pays. Our accounting staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company.

Please know that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. We do not render our services on the basis that insurance companies will pay all of our fees. We base our treatment on what is best for you.

Payment

Payment is expected at the time services are rendered, unless other arrangements have been made. This includes any co-payments or deductibles (amount not covered by your insurance).

For your convenience, our office accepts cash, Visa, Discover, MasterCard & the CitiĀ® Health Card Financial Program.

Forms