Accepting New Patients!
Randy G. Raetz, DDS, PLLC offers patients of all ages throughout Rochester, NY comprehensive dental services that improve their smile and overall wellness. Dr. Raetz specializes in general and cosmetic dentistry and provides a comforting environment for all of his patients. He and his team treat each patient with the personal care and attention they truly deserve.
Once you make an appointment at our office, that time will be reserved for you. If, for some reason, you are unable to keep your scheduled appointment time, call us as soon as possible to reschedule to avoid missed appointment fees. Please arrive 15 minutes before your scheduled appointment time to fill out the necessary paperwork.
What to Bring To Your First Appointment
To provide you with prompt dental treatment, please be sure to bring the following when you visit our practice for your initial visit:
- Insurance Information/Card
- Photo Identification
- Any medical records pertaining to your visit
Payment is expected at the time services are rendered, unless other arrangements have been made. This includes any copayments or deductibles (amount not covered by your insurance).
For your convenience, our office accepts cash, Visa, Discover, and MasterCard.
We accept most dental insurance plans. Please familiarize yourself with your insurance plan, paying close attention to co-pays. Our accounting staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company.
Please know that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. We do not render our services on the basis that insurance companies will pay all of our fees. We base our treatment on what is best for you.